Logistics, Sales and Customer Support Specialist

| Bucuresti, Romania

TESY is a leading international company supported by young, intelligent and ambitious people who work to create innovative and pragmatic range of storage water heaters and heating appliances. Our success throughout the years is based on the engagement and professionalism of TESY employees. We are fully involved in facilitating and accelerating knowledge transfer, motivating and involving our employees and encouraging a social and human commitment. Join TESY Romania today on the position of a


Logistics, Sales and Customer Support Specialist


Job profile:

-          Front-desk functions (phone calls, technical assistance – directs the call to the respective colleague; client support – claims)
-          Receiving & processing incoming orders, analyzing, measuring and organize by deadline
-          Stock availability, validating and confirming orders and backorders to customers, reporting to customers orders below min order value
-          Permanent communication with direct managers and customers for orders related issues, production, lead time
-          Monitor all SAP documents related to orders and materials: sales and purchase orders, cancellation, BackOrders
-          Consolidating orders/ shipments to reach costs efficiency and best organize
-          Permanent communication with Logistics & Sales for any kind of issue related to orders, stock, transfers, measures, production, documents and deliveries
-          Organizing shipments for all Romanian customers and sending related documents to customers
-          Programming shipments to Romanian customers for unloading
-          Preparing and sending pre-shipping advise to 3PL for capillary distribution and other related documents (delivery notes, POD, CMR)
-          Keeping files updated related to orders by customer, by drop point, etc.
-          Issuing all documents related to delivery process: outbound, inbound, delivery notes
-          Responsible for data accuracy inside documents and report to the Line Manager
-          VAT validation check and report to person in charge

Job profile:
-          University degree
-          Professional experience in similar position, operational, logistics minimum 1 year
-          Language skills: Excellent English both written and spoken
-          Computer literacy - MS Office (SAP will be an advantage)
-          Inter-personal skills: responsible, well organized, self-motivated, ability to work under pressure and with committed deadlines, ability to prioritize different tasks, honest and transperant, team player

If you are inspired by the opportunity to join us and believe that the position fits to your professional development, please send us your CV- recruitment@tesy.com. Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality.


    Director Human Resources


    T: +359 2 902 6606

    F: + 359 2 902 6660

    E: recruitment@tesy.com